Frequently Asked Questions and Helpful Tips

Yes, we can. When we deliver your packing materials we will charge you just for the cost of the packing materials and will refund this amount when we collect our boxes back; alternatively you can purchase the packing materials from our on-line shop.

As soon as you confirm your moving date with us.

Yes, they are. As soon as you unpack them, give us a ring and we will collect the boxes and will refund the deposit you've paid.

Yes, we can. We provide a Full packing service for the additional charge. Usually we do the packing one or two days in advance before the completion.

Yes.

Please follow the link removal contract to download your copy.

Please follow the link to download your copy.

No, you don't.

But you can if you wish.

Yes. We have Goods in Transit and Public Liability insurances. If you require an additional cover, we can arrange this for you.

We have recommended local  storage facilities.

Usually we start at 9am or any other agreed time.

• manpower
  
• removal vehicle(s)
  
• protecting the furniture
  
• disassembling and assembling service
  
• un-plumbing and plumbing appliances
  

Stretch film is used to protect soft furniture; 

cardboard - to protect the wooden and glass surfaces.

You can take it apart yourself or we can do it for you on the moving day.

Yes, we do provide fragile packing service for the additional charge.

You can leave the drawers full as long as they are strong enough to support their own weight.

Yes, your property will be empty  by 1pm. For the larger properties we do all the preparations one day in advance.

You have to pay on the removal day after the move is complete.

• in cash
  
• by bank transfer
  
• by card
  
• by cheque
  

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